STI 2018 Annual Report

We will be the best financial services company through: › Deepest client relationships › Most productive teammates › Top financial performance › Leading the movement for financial well-being Our purpose is clear and inspiring. Together with our guiding principles and values, we will achieve success—we will light the way to financial well- being. It’s a promise we make to our teammates, clients, communities, and shareholders. Each day we make decisions about how we work based on a shared set of values. These values align with our own beliefs about how we should conduct ourselves in every interaction with each other and with clients. Importantly, they are the behaviors and skills we value most in our teammates. Everything we do is guided by a set of principles that define our culture and our character. They set the standard for our policies, practices, and conduct that ultimately drive our individual actions— they are the strength of our business, and the heart of SunTrust. › Trust › Passion to Win › Precision › Courage › Client First › One Team › Executional Excellence › Profitable Growth Lighting Our Way The SunTrust Flag is our North Star. It’s what we rally around as a company, and it proudly states our guiding principles, values, and performance promise. Our Values Our Guiding Principles Our Performance Promise “Not a day goes by that I don’t reflect on our Flag to ensure we continue creating an environment where our teammates and clients feel safe and valued,” said Arnold Evans, Enterprise Ethics Officer since 2017. In his role, Arnold is responsible for ensuring that our business practices, interactions, and culture consistently align with our purpose. Arnold Evans Enterprise Ethics Officer Culture Page 22