THG 2018 Annual Report

John C. Roche, 55 President and Chief Executive Officer Mr. Roche became President and Chief Executive Officer in November 2017. P ULRU WR WKDW KH OHG WKH &RPSDQ\¶V SHUVRQDO DQG commercial lines businesses as Executive Vice President and President, Hanover Agency Markets. Since joining the Company in 2006, Mr. Roche has served in several senior leadership positions, including President, Business Insurance; Vice President, Field Operations, Marketing and Distribution; and Vice President, Commercial Lines Underwriting and Product Management. Prior to joining the Company, he served in senior roles at the St. Paul Travelers Companies. He b HJDQ KLV FDUHHU DW )LUHPDQ¶V )XQG DQG $WODQWLF 0XWXDO where he held a number of underwriting and management positions. Bryan J. Salvatore, 54 Executive Vice President President, Specialty Mr. Salvatore joined the Company in June 2017 as Executive Vice President and President, Specialty. Prior to joining the Company, he spent 20 years with Zurich North America in a number of leadership roles, most recently serving as President of the company's specialty products business since 2012. Prior to joining Zurich in 1997, Mr. Salvatore was a Director in the programs division of Frank Crystal & Co., Inc., a leading brokerage firm. Ann K. Tripp, 60 Senior Vice President, Chief Investment Officer President, Opus Investment Management, Inc. Ms. Tripp has been Chief Investment Officer and President of Opus Investment Management, Inc. since 2006. She joined the Company in 1987, and prior to becoming our Chief Investment Officer, served in a variety of increasingly senior roles within our investment department. Ms. Tripp is also the Investment Officer of the Hanover Insurance Group Foundation and serves on the board and sub- committees of several area non-profit organizations. Mark J. Welzenbach, 59 Executive Vice President, Chief Claims Officer Mr. Welzenbach was appointed Chief Claims Officer of THG shortly after joining the Company in 2005. Before joining the Company, Mr. Welzenbach was Senior Vice President, Claims for The Hartford Financial Services Group, Inc. from 1995 to 2005. Prior to that, he was Director of Claims from 1991 to 1995 for Travelers Insurance Company. Mr. Welzenbach began his career as a practicing attorney. OTHER SENIOR CORPORATE OFFICER OF THE REGISTRANT Warren E. Barnes, 57 Senior Vice President and Corporate Controller Principal Accounting Officer Mr. Barnes was appointed Principal Accounting Officer in 2015. Mr. Barnes joined the Company in 1993, and has been its Controller since 1997. Before joining the Company, Mr. Barnes was employed from 1985 to 1993 by the public accounting firm then known as Price Waterhouse. He is a certified public accountant in the Commonwealth of Massachusetts. 3XUVXDQW WR VHFWLRQ RI WKH &RPSDQ\¶V E\ -laws, each officer shall hold office until the first meeting of the Board of Directors following the next annual meeting of the shareholders and until his or her respective successor is chosen and qualified unless a shorter period shall have been specified by the terms of his or her election or appointment, or in each case until such officer sooner dies, resigns, is removed or becomes disqualified. ANNUAL MEETING OF SHAREHOLDERS The Board of Directors of THG has scheduled the 2019 Annual Meeting of Shareholders for May 14, 2019. The record date for determining the shareholders of the Company entitled to notice of and to vote at such Annual Meeting is March 18, 2019. CODE OF CONDUCT 2XU &RGH RI &RQGXFW LV DYDLODEOH IUHH RI FKDUJH RQ RXU ZHEVLWH DW ZZZ KDQRYHU FRP XQGHU ³$ERXW 8V ± Corporate Governance ± &RPSDQ\ 3ROLFLHV´ 7KH &RGH RI &RQGXFW DSSOLHV WR RXU GLUHFWRUV RIILFHUV DQG HPSOR\HHV LQFOXGLQJ RXU &KLHI ([HFXWLYH 2IILFH r, Chief Financial Officer and Controller. In addition, we expect our agents, contractors and others with whom we do business to act in accordance with our Code of Conduct. We will disclose any future amendments to the Code of Conduct (other than technical, 136 THE HANOVER INSURANCE GROUP | 2018 ANNUAL REPORT